The Design and Development Process

We believe in a systematic and organized approach to designing and developing a comprehensive initiative that will succeed in meeting your business needs. Our industry best practices include continuous improvment of the design and deliverables to adapt to the real challenges of a changing business environment.

Managing change and improvement involves more than presenting a set of deliverables to your audience. We help you plan a comprehensive approach with follow-up and adaptive components so that your desired goals are met as visible and measurable behaviors in the workplace.

Our work begins and ends with the audience. Their success is the key to your success in meeting your business needs. We are focused on helping you to make your vision a reality on the job.

Analyze the Audience and Need

How do you achieve the desired change or improvement? An approach that may seem obvious may not be the best or the most successful when factors such as audience profiles, workplace processes, corporate culture, and training history are considered.

We perform a needs analysis, task analysis, or other survey of your audience, content, infrastructure, and industry, to develop an understanding of the practical realities you face in meeting your business needs.